Our Privacy Promise

Reliant Mission is committed to respecting the privacy of our financial partners and website users. Your information will not be shared with third parties except for the common-sense cases listed here—for example, with a credit card service to help process your gift.

We use the information entrusted to us only to fulfill our mission: to mobilize support-based missionaries for the Great Commission.

Why a privacy promise?

We care about our partners. We publish this promise so you know how we view financial partner (donor) privacy and the specific ways personally identifiable information is used.

Online Security

Reliant uses the same encryption technology used by many online banks (Transport Layer Security 1.2) to secure your online transactions and to help safeguard your data. No data or information transmitted on over the Internet can be guaranteed 100% secure, and so like any organization we cannot be responsible for loss, corruption, unauthorized acquisition of information, or disclosure of information due to errors in transmission or unauthorized acts of third parties. But our goals remain to protect your privacy and that your personal information remains secure.

In the case you lose access to your account, we ask you take steps to verify your identity so we can ensure others don’t try to access your data.

As an additional security measure, your credit card number is never stored on our servers, but only with our secure, third party payment provider.

Information Collected

Here are the types of financial partner information that we may collect and maintain:

• contact information: name, complete address, phone number, email address;
• payment information: credit card number and expiration date, and billing information; (collected only)
• payment information: bank account number and bank routing number
• information you wish to share such as: your local church / organization, birthday, spouse, questions, comments, suggestions or optional items to expand your profile.
• your request to receive periodic updates: e.g., to individuals who request it, we will send periodic mailings related to specific fund-raising appeals, prayer concerns, newsletters, and annual ministry reports.

How Information Is Used

Reliant Mission uses your information to ensure your gift effectively reaches the ministries you desire to support. Specifically, we may use your information to

• Complete a gift transaction.
• Help you with your gift or our website.
• Communicate with you about your giving and / or ministry updates related to your financial support.

Credit card and bank account numbers are used only for gift or payment processing and are not retained for other purposes.

Limited Sharing of Personal Information

With the local church or ministry

The approved leadership of the local partner church or ministry where a Reliant missionary serves may have limited access to Reliant financial partner information as it applies to that specific missionary or ministry fund.

With business services that help us accomplish the mission

Reliant may also share your personally identifiable information with third parties who assist us in operating our website, conducting our business, or servicing users, so long as those parties agree to keep this information confidential. For example, if you make a credit card donation, we may provide information to our bank partner for the purpose of processing the credit card transaction.

For safety or legal purposes.

We may also release information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety, or for other legal purposes.

Reliant Mission will not sell, rent, or lease your personal information to other organizations. We limit use of financial partner information to the internal purposes of Reliant to further our purpose to partner with missional churches and Gospel-centered non-profits to mobilize support-based missionaries for the Great Commission.

Children

Reliant does not intentionally or knowingly collect any personally identifiable information from children under the age of 13. Reliant neither identifies information as originating from children nor targets its marketing, communications, website or any goods or services to children. Children who desire to give towards a ministry fund should do with the account of a parent or guardian.

If a child has provided Reliant with personally identifiable information, a parent or guardian of that child should contact Reliant at info@reliant.org if they would like this information deleted from Reliant’s records. Reliant will use all reasonable efforts to delete all of the child's information from Reliant’s records. 

Cookies

Reliant's websites use "cookies." A cookie is a small piece of text sent to your browser by a website you visit. It helps the website to remember information about your visit, like your preferred language and other settings.

The cookies used on our websites have been categorized based on the guidelines found in the ICC UK Cookie guide. We use the following categories on our websites:

Strictly necessary cookies

These cookies are essential to enable you to browse around our websites and use their features. Without these cookies, services like online giving and statements cannot be provided.

Performance cookies

These cookies collect information about how you use our websites — for instance, which pages you go to most. This data may be used to help optimize our websites and make them easier for you to navigate. These cookies don’t collect information that identifies you. All information these cookies collect is aggregated and therefore anonymous.

Tracking cookies

These cookies originate from third-party service providers as a condition of using their user experience enhancing services. e.g. Facebook may save a cookie on pages where we display the Facebook like button.

Removing Your Name From Our Mailing List

We don’t want to send you unwanted mail. Please contact us if you wish to be removed from our mailing list.

Contacting Us

We welcome your comments or questions about our privacy promise. Please get in touch.